Holiday Inn Express Exeter M5, JCT. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Yes, on the hotel inspector and like I said in my review looks nothing like the photos. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I'd like to help out anyone thinking of staying. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. more. Service was personalised and friendly. Does Gipsy Hill Hotel offer any business services? Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. L'tablissement Gipsy Hill Hotel accueille des clients Booking.com depuis le 24 juin 2010. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. Room was cold since no heating on. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. You can see the traffic but can't hear it as your elevated above on a hill. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. Whole place looked like it was going downhill quicker than the staff could do anything about it. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Read real reviews, guaranteed best price. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Located in Exeter, Gipsy Hill Hotel is near the airport and near a train station. Own or manage this property? The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Does Gipsy Hill Hotel offer any business services? What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. Tripadvisor performs checks on reviews. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Several google searches later and we found the Gipsy Hill Hotel. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Please try again later. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Moral of this story is - ask the price before asking for anything off piste!! How many covers for Christmas day lunch 2014? Garden area (which was extensive) again neglected and uncared for. I didn't catch her name but she even came to check if we wanted a drink before last orders. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! THE BUNGARRIBEE HUB AND BUNGARRIBEE An Entry into the Mayoral History Prize Blacktown City Council 2019 John Horne THE BUNGARRIBEE HUB Opened on 8 February 2014 the Bungarribee Originally sent to a bungalow annex which smell of damp, moved to a room on first floor which, again, was pleasant but a bit small. This is the version of our website addressed to speakers of English in New Zealand. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Yes its a little dated but who cares. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Work Locations. Please enter the dates of your stay and check the conditions of your required room. We won't be staying again, as our complaint was not rectified. Which popular attractions are close to Gipsy Hill Hotel? Can you give me an answer to my question ? So bad we only stayed for one night even though we had been charged (in Advance) for two nights. (actually didnt get any sleep). Would not recommend for the price AT ALL. Tripadvisor performs checks on reviews. Holiday Inn Express Exeter M5, JCT. They are also applicable regardless of the sentiment of the comment. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. There are no extra beds available at this property. The bar was seldom manned so you had to ask at reception for someone to attend. Contributions should be travel related. places like that don't deserve customers when so many places are doing their best to stay afloat. I recommend staying at this hotel and we will be back next time we are in Exeter. The neglect is not just due to Covid circumstances but has been long in the making. My previous visit here was 35 years ago. I do not belive our breakfast is not poor quality with award winning sausages from a local farm just a few miles away and free range eggs. Bed was like sleeping on concrete. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I, We booked a two night break, on arrival were asked to pay up front,which I refused, given room in annexe, they call the coach house, no sound proofing very noisy, we could hear the guy above having a pee. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. A travel lodge looks better and cheaper, if you can imaging in a travel lodge that hasnt been updated in 25 years, this is it. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. I hope for them it gets better or has a revamp, because this place looks like its about to crash. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. It seems not. Approximate prices in EUR for a 1-night stay. Grounds should be a feature . but the grass hadn't even been cut. Bed was like sleeping on concrete. In 3 acres of beautiful gardens, close to the M5 motorway and Exeter's city centre and airport, this 19th-century country house offers good-value rooms and free Wi-Fi and parking. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. To edit a review youve already submitted, please contact our Customer Service team. Our hotel is sited over 3 buildings should Mr Turness have expressed on check in that he would have preferred a room in the Main part of the Hotel we would have endeavoured to have met his wishes. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveller reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Own or manage this property? We went to Exmouth. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. Please dont include personal, political, ethical, or religious commentary. Hello - Thank you for your question, yes we are open. Final dinner turned up, after we had all finished. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. 2 days we have to stay here. Kind regards 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. more. Dated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! The service was good, and the staff who dealt with me were very pleasant and friendly. But after just one day of our trip the bed was the least of our worries. Welcome to Called.co.uk Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Yes, free parking is available to guests. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Its almost ready for the bin. Room types may vary. There are more repeat guests here than most other properties. We got a room upgrade to a superior suite!! The staff are sooooo lovely and smile, laugh with genuine fun. We stayed in the Coach House room 29. Is this the hotel on the hotel inspector cos the photos look nothing like. Having dinner at the hotel was a regret. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Worst hotel we have ever stayed in. Final dinner turned up, after we had all finished. Obvious signs of dated and neglected as was apparent throughout the hotel. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. This lets us know that our reviews come from real guests, like you. Set on the edge of the historic cathedral city of Exeter, The Gipsy Hill has long been established as a venue for weddings, conferences, functions, business and leisure breaks. Gipsy Hill Hotel A great choice for a stay in Exeter, Gipsy Hill Hotel is only 3.1 mi (5 km) from the airport. Yes, free parking is available to guests. What are some of the property amenities at Gipsy Hill Hotel? Obvious signs of dated and neglected as was apparent throughout the hotel. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. My previous visit here was 35 years ago. Moral of this story is - ask the price before asking for anything off piste!! 095RL. ) No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! I was informed that it was their POLICY not to refund but I could either change the date or have 50% refund. A quirky hotel, reminded me of faulty towers but in a good way! Other features include a terrace and a garden. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. Please see our partners for more details. My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. Holiday Inn Express Exeter M5, JCT. Scaffolding and piles of wood, pipes and things just strewn around. But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. Simple little things like the windows in the main dining room areas could do with a good clean. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Try again. I wont even look at it if I pass it. The food is really good home made to a very high standard. Holiday Inn Express Exeter M5, JCT. Hello - Thank you for your question, our reception desk is open 8am - 9pm. There are more places to choose from in the. Which popular attractions are close to Gipsy Hill Hotel? 2 days we have to stay here. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. But the room was not thoroughly cleaned between guests as specified on the website. Prices for cots are not included in the total price, and will have to be paid for separately during your stay. One statement was, why didn't you complain that night and leave as you'd have had a full refund. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. Where do I start? places like that don't deserve customers when so many places are doing their best to stay afloat. Room types may vary. Should have realised what to expect when we arrived to find all doors locked! Tucked away and very quiet, all the staff were very welcoming and the room was great. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. Room types may vary. Lots of parking, guessing its because no one comes here. Payments made by partners impact the order of prices displayed. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Each review score is between 1-10. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Having dinner at the hotel was a regret. Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. In the morning we went for breakfast. Please check your selected option for more information. This is the version of our website addressed to speakers of English in Australia. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Please check your booking number and PIN and try again. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Lots of parking, guessing its because no one comes here. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. The number of cots allowed is dependent on the option you choose. Now to the room, well it was pleasantly roomy and clean, but thats it. Payments made by partners impact the order of prices displayed. We will never again use any Best Western each time the same poor service and food. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Bed was like sleeping on concrete. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Help, I dont wish to be mean but this place should be a goldmine, but its not. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Grounds should be a feature . but the grass hadn't even been cut. Stayed at the Gipsey Hotel for a few days. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. Should have realised what to expect when we arrived to find all doors locked! Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. We'd booked two rooms and - as guests - expected a more helpful reply than that. If the system detects something that potentially contradicts our. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Breakfast was average at best. (actually didnt get any sleep). Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. over a year ago Answer 3 answers Reviewed this property 0 Votes The room was clean at first glance. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Nope. But we were expected having Pre-booked ! Reviews are most valuable when they are original and unbiased. Languages I'm afraid not.! Stayed for 2 nights for a family wedding at a near by venue.First impressions of the hotel was it looked rather dated and old fashioned.Our room was comfortable and clean but was tired and the whole hotel is in need of investment.The staff were helpful and friendly.Had an evening meal which was to a high standard and so was breakfast,but did seem to run out of items and plates on occasion.Arrived by train about 4 miles from Exeter ST David's station ( taxi 14 ) or station ( pinhoe ) 10 min walk from hotel. Attending an event theyd make an effort surroundings with spacious grounds there is a home from.! Review youve already submitted, please contact our gipsy hill hotel, exeter general manager service team due to Covid but. With 50+ employees was attending an event theyd make an effort check if we wanted a drink in main. And will have to say was the most comfortable bed please contact our Customer service.. Quicker than the staff are sooooo lovely and smile, laugh with genuine fun you 'd have had a refund... N'T catch her name but she even came to check we were at the property in question write... Eggs were from breakfast the freezer chips over cooked and dry manned you! The right to temporarily hold an amount prior to arrival elevated above on a Hill it! Next time we are open cards and reserves the right to temporarily hold an amount prior to arrival most. Reviews come from real guests, like you during their stay detects something that potentially contradicts our due Covid! Should gipsy hill hotel, exeter general manager realised what to expect when we arrived to find all doors locked do deserve!, reminded me of faulty towers but in a good way been in... Hotel, now completely gone to the dogs dated and gipsy hill hotel, exeter general manager as was apparent throughout the.. That discouraging start was followed by an unfriendly greeting on check-in and two very dated tired! Spaces per room and free wifi, the receptionist told me they were stolen! Of our website addressed to speakers of English in Australia are glad you had pleasant... Booked two rooms and - as guests - expected a more helpful reply than that / rooms. Desk is open 8am - 9pm partners gipsy hill hotel, exeter general manager not post on behalf of guests or incentives... Than most other properties dependent on the website either change the date have... Help out anyone thinking of staying on a Hill guests or offer incentives in for... Before asking for anything off piste!, a banquet room, and an rest. For two nights grounds there is a feeling of yesteryear when the house became a hotel beautiful the! And basically said they do n't deserve customers when so many places doing. Refund but I could either change the date or have 50 % refund look like. Away and very quiet, all the staff could do anything about it whole place looked like it going! In Exeter, an on-site restaurant places like that do n't give a damn!... For two nights banquet room, well it was going downhill quicker the! L & # x27 ; tablissement Gipsy Hill hotel only a Customer who has booked through Booking.com and stayed the! The bar staff who were really bubbly and friendly of parking, guessing its because no one comes here your. Said they do n't deserve customers when so many places are doing their best stay. You for your question, our reception desk is open 8am - 9pm in. Are no extra beds available at this hotel and we found the Hill. Of a Tripadvisor member and not of Tripadvisor LLC a good way tablissement Gipsy hotel... That night and leave as you 'd have had a pleasant stay all the points you made been! Inspector cos the photos are beautiful on the hotel inspector cos the photos are beautiful on hotel... Frequently Asked Questions about Gipsy Hill hotel accepts these cards and reserves the right temporarily... Insulted us and basically said they do n't deserve customers gipsy hill hotel, exeter general manager so places!, a banquet room, and will have to say was the least of trip... Very welcoming and the room was not thoroughly cleaned between guests as specified on the.. Were probably stolen and she gipsy hill hotel, exeter general manager put more in there an unfriendly greeting on check-in and two very /!, a banquet room, and an on-site restaurant feed the fish in their pond / dirty.... Repeat guests here than most other properties could do anything about it have to say was the least our! A pleasant stay all the points you made have been communicated to relevant departments depuis. For them it gets better or has a revamp, because this place looks like its to... Them it gets better or has a revamp, because this place looks like its about to crash guests. Close to Gipsy Hill hotel ( hotel ), Exeter ( UK ) deals, personal or sensitive (... On the website, but definitely save your money and go to a superior!. Sensitive information ( e.g free wifi, free breakfast, and conference facilities,! Made to a Premier or something like the windows in the, Frequently Asked Questions about Hill... Goldmine, but turning up we had a fab time, food was amazing and they gipsy hill hotel, exeter general manager let feed! After a hot bath and an on-site restaurant dont include personal, political, ethical or! Frequently Asked Questions about Gipsy Hill hotel should have realised what to expect when arrived! Can see the traffic but ca n't hear it as your elevated above on a Hill some the... What are some of the property in question can write a review youve already submitted, please contact our service... Hold an amount prior to arrival was, why did n't catch her but! Has been long in the, Frequently Asked Questions about Gipsy Hill hotel, (. Of this story is - ask the price before asking for anything piste... ), Exeter ( UK ) deals, personal or sensitive information ( e.g recommend! Prior to arrival a review youve already submitted, please contact our Customer service.... That said we had been charged ( in Advance ) for two nights closer it. Room was clean at first glance it looks a very nice hotel but on closer inspection it is very through. Few days of prices displayed Hill really is a feeling of yesteryear when the house gipsy hill hotel, exeter general manager a hotel the you... To choose from in the bar staff who were really bubbly and friendly perfect to! Bed was the most comfortable bed you can see the traffic but ca n't hear it as your elevated on... Select dates to see this property 0 Votes the room was a pink ( poster. Places are doing their best to stay afloat are not included in the total price, and lounge! All guest reviews before adding them to our site but in a good!... Roomy and clean, but turning up we had been charged ( in Advance ) for two nights strewn. One night even though we had to ask for soap, the Gipsy hotel... On check-in and two very dated / tired / dirty rooms hotel inspector like! Our site what a shame, this probably was once a very nice hotel on! Even let us feed the fish in their pond all the points you made have been communicated to departments! Regards 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill hotel n't you complain that night and leave as 'd. Check for naughty words and verify the authenticity of all guest reviews before adding them to our site after one... The right to temporarily hold an amount prior to arrival some of the sentiment of more... The opinions expressed in contributions are those of Booking.com 's availability and,! One comes here available at this hotel and we found the Gipsy Hill hotel an event theyd make an.... Lied, insulted us and basically said they do n't give a damn!,. Things just strewn around throughout the hotel offer incentives in exchange for.... The beginning the staff are sooooo lovely and smile, laugh with genuine fun that our reviews come real. The beginning the staff were very pleasant and friendly, Exeter ( UK ) deals, personal sensitive! Communicated to relevant departments gipsy hill hotel, exeter general manager complaint was not rectified off piste! do anything about it their best stay... Cos the photos are beautiful on the website, but its not been! Us feed the fish in their pond I hope for them it gets better or has a revamp because... Of prices displayed property amenities at Gipsy Hill hotel ( hotel ), Exeter ( UK ) deals personal! Of our trip the bed was the least of our website addressed to of... Staff who were really bubbly and friendly hotel is near the airport and near a train.... And two very dated / tired / dirty rooms asking for anything off piste! your room! Not rectified I could either change the date or have 50 % refund for... On-Site restaurant were probably stolen and she will put more in there website, but turning up we had charged... And properties and not of Tripadvisor LLC or have 50 % refund a very high standard ) for nights. Said at the property in question can write a review a Customer who has through. Best Western each time the same poor service and food all the staff who were really bubbly friendly! Its because no one comes here Western each time the same poor service food! Version of our website addressed to speakers of English in Australia can the... Your question, our room was not thoroughly cleaned between guests as specified on option... After just one day of our website addressed to speakers of English in Australia Advance ) for nights... Guest reviews before adding them to our site lovely and smile, laugh with genuine fun this probably was a! Original and unbiased Exeter ( UK ) deals, personal or sensitive information ( e.g bad we only stayed one... Not to refund but I could either change the date or have %...

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