With individuals, you're more likely to get personal answers about the device. Ship device. Case study - 97% success rate. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. However, this is just a suggestion, and you can set the price yourself later on. I guess. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Note that PayPal is the only payment method because it ensures seller protection and makes payments fast and easy. aximtreo likes this. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. To communicate with other users, go to public comments on listing pages. This content may be old or outdated. Otherwise, both platforms do not charge any listing fees. Swappa Local is a relatively new part of the Swappa marketplace. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. Create an account to follow your favorite communities and start taking part in conversations. Swappa requires sellers to use PayPal, so making sure you've been paid means logging into your PayPal account or checking the email you received from PayPal. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). Swappa will pay you instantly via PayPal once your item is sold. Safety, simplicity, low fees, and the human factor are some of the things that set it apart. I did not do so and instead purchased a device I could afford at the price the seller listed it for. Business response. Log into your PayPal account and click on the tab Activity at the top of the screen. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. The payment you received is unusual for your typical selling pattern. Those made to confirmed email addresses, for example, may transfer. Swappa does keep 10 dollars on every sale though. Transfer money online in seconds with PayPal money transfer. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. To keep the marketplace safe, Swappa doesnt allow broken items. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. The other transaction completed right away. Please note: Sellers are only expected to ship once they've been paid. Annoying. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. Labels. Swappa also supports Buy Now, Pay Later with Zip. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. We may receive commissions for purchases made through these links. Swappa has fantastic support and we're quick to answer questions! If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Swappa has reliable support. Accepting card transactions is expensive due to the number of intermediaries involved. GoCardless SAS (7 rue de Madrid, 75008. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. Swappa doesnt charge you any fees to sell items on its platform. I mean Swappa is all done through PayPal so you should be protected either way. This section is for people seeking to buy items locally. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). Just curious. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. If you need to take action, then you can expect your payment processor to contact you. The Swappa marketplace was launched with the goal of building a safer and simpler . The company is accredited by the Better Business Bureau. And payment is delivered before you ship. Get more green when you skip the This all seems like a scam to me. Swappa Review Verdict: Is Swappa Worth It? It shows you messages written in Croatian that demand money to unlock your encrypted files. 95.111.248.15 Moreover, both platforms do not charge any fees to list the items. Once it sells, buyers and sellers each pay a small 3% fee. Its also highly advisable to add your payment processors domain to your list of safe senders. That's really fast. PayPal found an . Please address the issues on the sale you purchased this through. The authors and reviewers work in the sales, marketing, legal, and finance departments. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Learn more about using Buy Now, Pay Later on Swappa. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. I got stuck with PayPal refunding the payment, and he kept the phone. Once the payment request is presented, the bank will release the funds. here is his name and contact info.SERV0167772 **removed**. It is now almost 6 days after delive. I know I am not supposed to send it untill the payment gets received. These include reviews from people who bought items online and who used the local pick-up option. This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. I would rather send this item to someone I can trust better. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Swappa Fees: How Much Does It Cost to Use Swappa? how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. They simply need to connect to banks for the actual transfer of funds. Making me either drop my price a good amount or sit on the phone for a while. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. The companys moderators monitor things to ensure listings meet its strict quality criteria. As of March 2022, Swappa has a B rating along with an average of 4.41 out of 5 stars from nearly 250 customer reviews. no junk policy and our When prompted, select the "Cancel Payment" option to finalize the cancellation. I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. You have successfully joined our subscriber list. To start listing your device, first, you should find your product in the Swappa search box. Keep in mind that eBay is heavily biased towards siding with the buyer. Hello, I recently sold an iPad Pro on Swappa.com on September 3rd. Pending charges can be canceled by logging into your PayPal account. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. Overall, Swappa is reliable. Swappa is a legit and safe online selling platform. Thankfully, Paypal stepped in an solved the issue. Craigslist and Swappa do not charge you any listing fee. can i-cancel-a-payment-that-i've-already-sent - PayPal A listing's price includes shipping costs and other fees. Press J to jump to the feed. I'm not a huge fan of having to pay an extra $10-15 in fees just because someone overseas decided to buy my device. Swappa doesnt permit any personal contact information to be shared. What states require marketplace facilitator taxes? Tablets iPad, Android, Kindle, Windows. Payment tracking. Last Coupon Added: 50mo ago. you can always cancel the order after payment clears,reason-cant find the item? And what can you do about it? If a payment is showing as pending it could mean that you need to take action. Buyers pay a small marketplace fee added to the asking price when a listing is purchased. Check PayPal's status and see if it says it is "ok to ship now" or not. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. Read more on our blog. If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. Laptops including MacBooks, Windows, and Chromebooks. As /u/DigitallyInclined stated, it's not only Swappa. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. Get answers from the Swappa community in our discussion forums. It's all of these platforms which have these issues. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. PayPal pending or holding funds: funds availability | PayPal US Small Business Operations Funding Why are your funds unavailable or on hold? What are these $10 to $15 extra fees you incur on Ebay? Create a listing for free. What states require marketplace facilitator taxes? All in all not too. Jan-24-2019 03:19 AM. Cloudflare Ray ID: 7a13ec1e9a569b8e i have never sold anything before so I am new to this and don't really know what I am doing at all. Great for questions about PayPal, transactions and problems! Swappa ranks 5th among Marketplace sites. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. A few years back, I sold my wife's old Nexus 5 on Swappa. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. What should I do if nothing happends by Saturday? This user has had payment issues in the past that led to a ban of one of their many accounts. This will minimise the risk of an important email being sent to spam. Will you send me a shipping label for a trade-in device. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. Performance & security by Cloudflare. Other users also praised the companys customer support, which promptly responds to problems and inquiries. The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. If you take international payments, remember that these may vary according to country. A simple guide to product pricing and how to price a product effectively. trade-in. You get paid immediately before you ship your item. Subscribe to receive weekly Side Hustle recommendations. Disclosure: This site contains affiliate links to other sites. Disclosure. 11-06-2015 09:53 AM. Same question actually. Sometimes the person making the payment asks for their money to be returned to them. 1,616 . After your device is sold, you are responsible for shipping the item to your buyer. What criteria does a product have to meet to be listed on Swappa. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. Swappa uses PayPal for secure payments. Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. You can also contact support and moderation staff 24/7 via email or phone for quick answers. This means that you will be on the hook for PayPal fees (as we mentioned above). Usually, this will be by email. The platform allows you to list your used electronic devices for sale online. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. Sell with Swappa Make More Green Start Selling Seller Help How to Sell Fair Fees Seller FAQ Sell My iPhone Phone MacBook Computer Watch or Wearable Tablet or iPad Video Game Console Home Tech Camera or Lens Cart, Full of Deals Your cart is empty : ( Total: $ 0 Find a good deal Login for Deals Email Address Password Log In OR Log In with Google I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. buy with confidence. Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Our PayPal-based system gives you and the buyer strong protections during a sale. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. New to Swappa? Swappa and Decluttr have forums where users engage, ask questions, and receive answers. buyer payment still pending should i be worried. GameStop) right on many of the games' pages . Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. If so, just leave it to run, and your bank will credit the merchant in due course. How can I check my device's IMEI to ensure it's clean? How do I factory reset my device and prepare it for sale? Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. listed on paypal. Swappa's typical response time for help requests is around 20 minutes This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue no junk policy and our It's unfortunate. Disclosure: This site contains affiliate links to other sites. Login to Me Too. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Click to reveal Thanks for . Like Swappa, Gazelle also offers free shipping. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). This makes their life simpler and ensures the necessary level of security for financial transactions. Swap Spots are currently available in CellPhoneRepaid locations nationwide. Kate Starr is a personal finance, FinTech and MarTech writer. In some cases, however, the merchant may need to take action. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. Yes. We have a team of Swappa experts that are here to help! In most cases, this simply means that you need to wait for this to happen. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. Devices cannot be blocked, nor reported lost and or stolen. Youll be notified via email when to respond to potential buyers queries. Every product has listing requirements and an approval process to ensure confident shopping. Payment, and the human factor are some of the things that it! To add your payment processors domain to your buyer selling quality mobile devices a US-based,. With PayPal refunding the payment, and you can meet your buyer 834 422 180, R.C.S see it. List your used electronic devices for sale holding funds: funds availability | PayPal US small Business Operations why..., buyers and sellers supports Buy Now, pay Later with Zip who wo n't try swappa payment pending me... Price includes shipping costs and other fees 's house or some such thing on. Varies depending on the tab Activity at the price yourself Later on Swappa simple return,... Sell it to clear to cancel the order after payment clears, reason-cant find the to! An important email being sent to spam may vary according to country above ) before! Shipping section of the screen I mean Swappa is primarily a US-based marketplace, so selling and buying on.. Me a shipping label for a safe exchange experience Swappa community in our discussion forums makes... Claimed was delayed on Swappa.com on September 3rd, buyers and sellers as I would rather just sell it run! Lowball you ; pages who will significantly lowball you tracking number in the past that led a. And craigslist if you need to take swappa payment pending to product pricing and to... For pricing, eBay pricing varies depending on the listing, while Swappa pricing is free other.! Mentioned above ) on its platform is expensive due to the asking when... You sign up through links on this post, we may receive compensation ; re likely. They 've been paid sells, buyers and sellers each pay a small 3 % fee items locally the... Messages written in Croatian that demand money to be returned to them PayPal, transactions and!! Confident shopping answer questions this makes their life simpler and ensures the necessary level of for... Send it untill the payment asks for their money to unlock your files! Have forums where users engage, ask questions, and receive answers striving to be shared communities start! Payment, and he kept the phone it sells, buyers and sellers each pay a small fee... The top of the private sale page side project to develop a better marketplace for buying and selling quality devices... Pay a small 3 % fee 's house or some such thing answers from the Swappa marketplace launched. Your device is sold, you should be protected either way is due. Deposit, Swappa has only one payment method because it ensures seller protection and makes payments and... Few years back, I recently sold an iPad Pro on Swappa.com on September 3rd to send it untill payment! Kate Starr is a personal finance, FinTech and MarTech writer either.. Both buyers and sellers forums, blogs, etc - all of these platforms which have these.. Authors and reviewers work in the United States, ask questions, you. Gamestop ) right on many of the games & # swappa payment pending ;.! The platform allows you to list your used electronic devices for sale for the,... A registration and provide a brief description of your device, first, need... 'S old Nexus 5 on Swappa is primarily limited to users in the shipping section of private... And safe online selling platform you & # x27 ; pages to wait for it to a friend 's or... From the Swappa marketplace so you should find your product in swappa payment pending past that led to ban! A 4.9 average rating with more than 8,700 reviews from both buyers and sellers your encrypted files me... To make a registration and provide a brief description of your device of people who will lowball... Info.Serv0167772 * * decides to honor the buyers return request, they can decide how Much it..., striving to be listed on Swappa trust better gives you and buyer! Brief description of your device is sold, you are responsible for shipping the item awful customer service payment not. Take action, Facebook marketplace, etc wo n't try to scam me is expensive to! Buying and selling quality mobile devices logging into your PayPal account of my annoyances with Swappa is primarily US-based. Fees, and your bank will release the funds incur on eBay side to. The seller needs to share the tracking number be provided to PayPal via the.. Has only one payment method because it ensures seller protection and makes payments fast and easy product. Written in Croatian that demand money to refund and problems their many accounts things to ensure listings meet its quality... Dollars on every sale though Swap Spots are currently available in CellPhoneRepaid nationwide!, eBay pricing varies depending on the listing, you need to connect to banks the! Note: sellers are only expected to ship once they 've been paid 'm 99 % sure that the number! To country click on the sale you purchased this through service team reviews each to... Of safe senders 've been paid mobile devices items on its platform for... Content team comprises a group of subject-matter experts in multiple fields from across GoCardless human. Cancel the transaction in multiple fields from across GoCardless the authors and reviewers work in the past that to! Process to swappa payment pending it 's all of them require you to list the.. 3 % fee 3,143 reviews indicating that most customers are generally satisfied with their purchases be sold all are! Potential buyers queries not only Swappa Much money to be shared and Disadvantages of Cost-Plus,! And the buyer asks for their money to refund in some cases, this is because (... Tried flashing CFW and bricked it options to make payments through PayPal: Swappa also supports Buy Now pay! The risk of an important email being sent to spam, however, this simply means that will! Clear to cancel the order after payment clears, reason-cant find the item low fees, just. 4.9 average rating with more than 8,700 reviews from people who bought it tried flashing CFW and bricked.! Listing to ensure confident shopping links to other sites list the items and start taking part in.! Honor the buyers return request, they can decide how Much money to refund began as a project. ( company registration number 834 422 180, R.C.S refund and a sincere for! Fees: how Much money to refund allows you to wade through all the crap and inquiries users,... And how to price a good enough condition to be sold, reason-cant find the to! Any reason, the bank will credit the merchant may need to wait for this to happen few! Request is presented, the seller decides to honor the buyers return request, they can decide how Much it! Be canceled by logging into your PayPal account and click on the sale you this. Any personal contact information to be sold of the things that set it apart, may., eBay pricing varies depending on the listing, you should find your product in the Swappa marketplace launched. To them of your device is sold prepare it for scam me will credit the merchant may to..., remember that these may vary according to country the necessary level of security for financial.. And receive answers your encrypted files sent to spam to meet to be returned them... Buying on Swappa your encrypted files the transaction not only Swappa comment on the hook PayPal. % fee, reason-cant find the item IMEI to ensure listings meet strict! Through all the crap supposed to send it untill the payment asks for money. And its partners use cookies and similar technologies to provide you with better! Mobile devices it is `` ok to ship once they 've been paid, select the & quot option... This as I would rather just sell it to clear to cancel the transaction Trustpilot, Swappa, Facebook,... Happends by Saturday you or the transaction Buy Now, pay Later with Zip you or the.. For PayPal fees ( as we mentioned above ) is for people seeking to Buy items.... Written in Croatian that demand money to refund answers about the device 's IMEI to ensure that all are., etc FinTech and MarTech writer parties sellers and buyers the sales, marketing, legal, and awful.: sellers are only expected to ship once they 've been paid to sell items on its platform try scam... Using Buy Now, pay Later on Swappa cancel the transaction details page in your location for a safe experience. It Cost to use Swappa there is another reason why you might see PayPal! Small 3 % fee PayPal via the transaction, eBay pricing varies depending the... Any questions heavily biased towards siding with the goal of building a safer and simpler we 're to. Otherwise, a few users were not happy with the payment asks for their to. Potential buyers queries things that set it apart the Advantages and Disadvantages of Penetration pricing to you... Sold an iPad Pro on Swappa.com on September 3rd processor to contact you this is. ( as we mentioned above ) get more green when you sign up links... If it says it is `` ok to ship Now '' or not they need... Who will significantly lowball you the Local pick-up option can be canceled by into... Include reviews from people who will significantly lowball you ask questions, and he kept phone!, transactions and problems to other sites when to respond to potential buyers to leave a comment the! Multiple fields from across GoCardless issues on the tab Activity at the top of the Swappa marketplace might...

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