If you have questions or need additional information please contact: If your card doesn't work, please make sure that you have money left on the card. The PIN should never be shared, written on the card, or kept with your debit card. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. What are the benefits of my new Way2Go Card? The app is very user friendly, easy to navigate, easy to read, and balance pops up when it opens. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. So I have tried twice to transfer the wife's way2go card to her bank account. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. If you do not receive your card by September 23, 2021, we may not have your current address. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. Effective October 27, 2021 all deposits will be made to your Way2Go card. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. Initially you will receive a check for your child support payments. Please note that it may take up to 60 days for check issuance. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. For questions about card features and benefits or how to acquire a South Carolina Way2Go Card, please contact State Disbursement Unit customer service at (800) 768-5858. It is recommended that you activate the card using a landline. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. Create a new User ID and password. If the correct PIN is not entered by the third attempt, you must wait until the following day to try again. Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! Automated notification via phone or email when a deposit is posted to your account. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements.If you already have your GoProgram.com Way2Go Card user ID and password, youre ready to use the Way2Go Card mobile app.First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.Disclosures:Available for eligible Go Program Way2Go Card customers and accounts only.There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. 2022 Conduent, Inc. All rights reserved. You can also get cash withdrawals from your card. After February 27, 2022, your card will be deactivated and your account closed. 2) Your deposits and spending is immediately shown, as a banks would. New enrollees into the Wisconsin Child Support Debit Card Program, after January 8, 2022, will receive the new Wisconsin Way2Go Debit MasterCard. Forgot User ID? Only you should know your PIN. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. ATMs usually dispense money in increments of $20. Child Support payments will remain in your debit card account and be accessible to you as long as your debit card remains in an active status. If no payment is made on your case, you will not get a card. The new website,www.GoProgram.com, requires users to establish a new User ID and password. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen to the IVR prompts, which will offer you the opportunity to opt in to receiving monthly debit card activity statements. If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? The payments disbursed to your EPPIC child support debit card will continue to be available to you. Initial Deposit You are not allowed to spend more than the amount of funds posted to your account. I'd rather have my payment direct deposited but TN doesn't have this option. To activate: Once activated, withdraw all remaining funds from your debit card. Really sucks. You can also request money from a teller at any bank that displays the MasterCard logo without any fees attached. The ATM may be out of service. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). What is the last date to request a BofA replacement card? This is very frustrating when trying to access money without having to incure a few from an ATM. Nevada's Employment Security Division (ESD) will post your payments to your personal Way2Go prepaid debit MasterCard account for your convenience. Pay at the pump will no longer be allowed for debit cards. You may withdraw your full amount at any MoneyPass ATM location. If you have not yet received your card, you may in the coming days. You can use your card anywhere that MasterCard is accepted for purchases. How do I access the Way2Go Card Services Online? For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? How can the custodial parent check their debit card balance? What's the difference between customer service & surcharge fees? After February 27, 2022, your card will be deactivated and your account closed. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. The TANF benefits stay in your debit card account until you use them. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Way2Go Cards are mailed within 7-10 business days from the date your new claim is filed. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. You need to call Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service representative. This app is very helpful and easy to use. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. 4. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The Way2go card VA card can be used for unemployment insurance benefits, SNAP benefits, and other government payments. Debit cards expire every three years. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. You can also use the same card if you reapply, and the case is approved. The Way2Go Card Utah provides customers with connections to the Eppicard Mastercard that they can use to make payments and purchases around the world. Bank of America will provide card replacements until January 27, 2022. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). . Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. Protecting Children, Strengthening Families, Building Communities, Yes, your payments will continue to be disbursed to your Wisconsin, Yes, the website has moved. Will this change the way I receive payments? English| Espaol | Kryol Ayisyen. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. If you had no activity on your EPPICard in the last 18 months*, you will not receive a Way2Go card. Way2go Card Virginia login let customer access the Government benefits official website. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. We use cookies to ensure that we give you the best experience on our website. Once you create the secure online access point, you can opt in to receive monthly debit card statements. $0.50 after the 3rd request (each call, each calendar month). DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. 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