You can certainly ask them. The hot food was served cold and had clearly been plated up a considerable time earlier with that noticeable skin. Yes, you should be able to use the British Airways lounge at Gatwick. Heathrow Terminal 4 is an airport terminal at Heathrow Airport, the main airport serving London, England, situated to the south of the southern runway, next to the cargo terminal.It is connected to Heathrow Terminals 2 and 3 by the vehicular Heathrow Cargo Tunnel, and by rail with the Heathrow Terminal 4 tube and Heathrow Terminal 4 railway stations.The terminal was temporarily closed in 2020. Last November, I enjoyed a fabulous holiday inNamibia. Super-lifting on the go! Non-Galleries BA lounges in the terminal include the recently reopened Concorde Room and Arrivals Lounge. In BAs biz class. To tell us more, its over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). There are also rumours of a BA lounge opening soon in satellite C. Reception The Reception to the British Airways Club lounge at the South side of Terminal 5 The busy (and very hard-working) lounge staff run orders from a food-service area near the center of the lounge which is on display to guests. restaurant Food & Drink. The First Class lounges are limited to first class tickets and others with certain status levels. Can we still access the lounge during the layover? For the ultimate journey! Credit Card Options for Airport Lounge Access The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. These perks may include an upgrade, daily breakfast, spa treatment, resort credit, early check-in, and late check-out. The chicken was tender and succulent but wasnt the taste sensation I was expecting. Finally, if youre an Executive Club Gold Guest List member, you can access the Concorde lounges when flying any class of service on British Airways. Once youve cleared security, youll head left into the departures area. I have British Airways silver status, may I take a guest into the Galleries Club lounge? The bean salad accompanying it with French dressing was just beans in a bowl. No legal liability is accepted. As a member of the oneworld alliance, British Airways operates numerous tranquil and luxurious lounges for their flights all around the world, as well as for those of their airline partners. 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. This is the only lounge in Terminal 5A South. Hope BA invests in the Concorde Room it really could be so much more. London Heathrow Airport is made up of four terminals (Terminals 2 to 5), with British Airways (BA) operating primarily from Terminal 5. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Visit Oneworlds airport lounge locator for a detailed list of open lounges. 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The bread was crispy, clearly prepared made, and just left to stand. See these cards below: At Upgraded Points, our absolute favorite card for airport lounge access is The Platinum Card from American Express, which includes access to not 1, but 6 different airport lounge networks including Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, Escape Lounges, and Delta Sky Clubs when flying with Delta. Furniture throughout the lounge is varied and posh. The food and drink offerings vary, and may include sandwiches, pasta, a salad bar, and several varieties of wine. 2023 Upgraded Points, LLC. The lounge, however, has much to be desired. Its not possible to prebook any of British Airways lounges. While the lounge itself is not large and feels quite busy, there is plenty of seating for everyone. I checked a couple of times during my 90-minute visit to the lounge, but availability never opened up. We are Upgraded Points, a website that publishes helpful information and guides for travelers. Staying connected and charged in this lounge isnt always possible. This bonus value is an estimated valuation. Travel contests & sweepstakes: win luxury holidays! Clearing security might require a boarding pass departing from the terminal. Visitors can enjoy a tranquil and spacious lounge with lots of natural daylight, floor-to-ceiling windows and panoramic views of the southern runway. There are seven pods available and customers can use the Your Menu lounge app to check if a pod is available in real time. Cathay Pacific Business Class London Heathrow Lounge; Rating: 8 out of 10 Video walkthrough and Image gallery by Loungeindex.com: Location: Terminal 3, Zone C, up lift Opening hours: 0830-2200 Access: First & Business Class, oneworld Emerald & Sapphire . The five BA lounges at Terminal 5 are: the exclusive Concorde Room, Galleries First Lounge, Galleries Club South and North lounges, and the quiet lounge in satellite B. Of course British Airways has long haul arrivals after 2PM, though the purpose of these lounges is to give passengers a place to shower and freshen up before heading into the city, either to their hotel or their office. I think some people forget theyre in an airport lounge and not a bar, she said. Yes, you should be permitted to access the lounge during a layover. Transport links. Location The Space Amenities Food and Beverage Overall Impression Access The opening times of the Galleries North lounge are from 5am to 10:30pm daily. Not to be missed if you are an eligible British Airways passenger arriving or connecting in London Heathrow Terminal 5, the British Airways Arrivals Lounge might be better described as a . Safe travels! Yes, all of the food and beverages, including alcohol, are free in British Airways lounges. American Airlines. No responsibility will be taken by the bank advertiser for these comments. As with first class lounges, travelers on a layover who flew in business class, but are continuing on in economy, are still entitled to use the Club Lounge. https://www.britishairways.com/en-us/information/lounges. Champagne from the Champagne Bar is also available for consumption. The first lounge has similar issues lack of electricity plugins. The filling was so stingy you struggled to taste anything other than bread. Book a lounge at any terminal, at surprisingly great rates. British Airways' home at London Heathrow, Terminal 5, opened on March 27, 2008. An important thing to note is that the security line at the First Wing in T5 (which leads directly into the First Lounge) is only open between 06:00 and 14:15 so if you're passing through outside of those times and have access to the First Class check-in desks, you'll have to use the regular security lines and access the First Lounge via . For more details, please refer to our Ultimate Guide to British Airways Executive Club. British Airways Galleries South Lounge at London Heathrow Airport (LHR). Arrivals Lounge; Arrivals Lounge London Heathrow (LHR) . Daniel Ross. Can we use the lounge to wait as their are no trains till we are picked up? Qantas' Lounge at London Heathrow's Terminal 3. The various British Airways lounges at Terminal 5 used to share an Elemis Travel Spa, which was pretty awesome. Celebrity chef Gordon Ramsay has a restaurant here called Plane Food, making an impression on foodies from across the world. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. Tag someone you want to g, I published on my YouTube channel (link in profile, Goodmorning from the fabulous One&Only Le Saint Ge, Quick tour of my gorgeous suite at the fabulous On, Whos joining me for a swim in this gorgeous poo, Paradise found on the Indian Ocean island of Mauri, I wasn't very active on Instagram for the past wee, British Airways Boeing 777 First Class from London to Johannesburg, Air Link Embraer E190 Business Class from Johannesburg to Windhoek, Hoanib Skeleton Coast by Wilderness Safaris, Top 10 best airlines for longhaul Business Class, How to fly Emirates First Class for free with points & miles, Travel news: this month (August 2021) in luxury travel, Review: One&Only Le Saint Gran Mauritius, Top 10 best honeymoon hotels in the world. En Route [+] Washington (DCA) 12:56 am. Optional shape and buff available to male travellers. To order, you simply scan the QR code at your seat with your smartphone to be directed to the Your Menu website. . Click here to subscribe to my Youtube channel. Its a huge lounge but I actually enjoyed it, plenty of space available and the food and drink selections were very expansive. Email needed if you'd like comment updates. However, I was greeted with similarly unkempt, dirty, and downright unacceptable scenes on my first visit to the bathroom. Yes, they would have to show their ticket. The Galleries First Lounge and Concorde Room are leagues above the Galleries Club Lounges. All flights that previously flew out of now-closed Terminal 1 have been moved to other terminals. The seating at the South Gallery lounge was non-existent. Your other option is by holding a Concorde Room card, which is an unpublished status level of the British Airways Executive Club loyalty program that is rumored to require around 5,000 Tier Points each year. For breakfast, you can choose from a wide variety of breakfast foods, including eggs, breads, pastries, or even a traditional full English breakfast. Is this possible do you know? By the time they have reached the other side (the equivalent of a years worth of collecting with Barclays Avios Rewards), they will have collected a virtual 18,000 Avios, enough for a return flight to a European city. Giving credit where credit is due, the food was delivered quickly and it arrived hot. The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. This site does not include all credit card companies or all available credit card offers that are on the market. Rental Cars. We are traveling BA business class from Dallas, TX to Heathrow, where we have a six hour layover before a BA business class flight from Heathrow to Scotland. The lounge is located on level 2, Terminal 5 Departures at London Heathrow Airport (Next to Gate A7), with opening hours 5:00 am - 10:00 pm daily. British Airways: Comfort & Calm - Lounge Experience Click play on the video below *If the polish application is smudged or chipped we are unable to offer a correction service. There are three of these lounges in Terminal 5 - two in the A Building, and one in the B Satellite Terminal. And, tucked away in the far northeastern corner of the lounge is this cozy area thats more like the lounge room at your aunts house. We are arriving from Tampa via Chicago on BA Business class ticket after a holiday in the USA. Top of Page, wonderful afternoon tea, but in the Concorde Room there. oneworld Emerald British Airways Premier; Location and hours. I imagine they would be willing to hold on to it for you. This is my first time in a BA lounge. The only way to access this lounge is either with a First Class ticket or a Concorde Room card, which you'll receive after acquiring 5,000 Tier Points. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Showers are still available though. The lounge in Terminal 5A's South Concourse is massive, featuring seating for over 800 passengers. The state of the seating left a lot to be desired. All in all, British Airways offers a fantastic and comprehensive set of lounges for travellers with diverse tastes in their hub at London Heathrow Airport's Terminal 5. in honour of Bill Lawford, the first ever British Airways pilot, who flew the worlds first scheduled international service. Ultimately, if you want to gain access to British Airways lounges, you need to fly in business or first class with British Airways, or one of its partners, or hold British Airways Executive Club or Oneworld status. If some peace and quiet is what you're looking for, the B Satellite lounge may be your best bet. long queues just to check in at T5 first class area (lack of staff?) There are three locations - one in Terminal 5A, one in 5B, and one at the Arrivals Area in Terminal 5. Comfortable and enough seating before 10am on a Thursday. There are two British Airways lounges in Terminal 3: the Galleries Club and Galleries First lounges. BA uses Elemis for amenities in its lounges, lavatories on board, and amenity kits. There are plenty of choices, portion sizes are great, and the at-seat ordering system works wonderfully. Many thanks. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. They did a little refresh once they reopened but still have the frumpy loungers that seem to attract an older, louder crowd and upholstered pieces that seem to have stains that predate The Battle of Hastings. We partner with some great brands right now were running a fantastic partnership display wall with Barclays Avios Rewards in our main lobby. Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony. The Concorde Room is only available at Londons Heathrow Airport and New Yorks JFK Airport, and can only be accessed if youre flying First Class on British Airways (one guest is welcome as well), or if you are a Gold Member of British Airways frequent flyer program Executive Club with 5,000 Tier Points. . Galleries Lounges serve British Airways' business class passengers as well as certain Executive Club elite members at the airline's flagship Terminal 5 at London Heathrow Airport (LHR). Find a lounge. The selection of liquors is an interesting mix of top-shelf and more basic brands, including Ciroc, Johnny Walker Black Label, The Singleton of Glendullan 15-year-old single malt, Gordons, Bacardi Carta Blanca white rum, Baileys, and Pimms No. For rates and fees of The Platinum Card from American Express, click here. Continuing on, you come to the main area that has a mixture of sofa and armchair seating. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Jarrod has been writing about the ins and outs of credit cards and loyalty programs, along with airlines and hotels, for over 6 years. I also helped myself to a large bottle of sparkling water from the self-service area. There was also a juice station located where the buffet area used to be. Unfortunately, British Airways no longer offers spa service to guests of the Concorde Room. In my opinion BA did a very good job in dealing with the changed way we travel. My opinion might be skewed, but compared to domestic US lounges, this is night and day better. Materials are not very premium as I would have expected nice stone (marble or granite). Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. All Rights Reserved. Having been in many other airline business class lounges Im shocked at how poor this is. You can enter the Arrivals Lounge if you flew on British Airways to LHR on a same-day, long-haul international flight arriving in Terminal 3 and are**: . This site does not include all credit card companies or all available credit card offers. Just to get Yelp off my ass. Travel times are estimates and are not guaranteed. 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Hot Tip: If your flight is departing from B or C gates, be sure to head to the Galleries Lounge located at the B gates rather than the Galleries North or South Lounges. Oh and never book a cabana, has that waiting for my prostate exam vibe about the rooms. Subscribe to my newsletter (3x/week) and be inspired by luxury travel. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. You can do so up to 2 weeks before your flight at the following number from the UK: +44 (0) 845 224 3821. Another level of escalators up and youll come across a large Airbus A380 model as well as BAs classic though completely random horse with a lampshade on its head. In 2011, British Airways merged with Iberia to become part of the International Airlines Group. (six, if including the BA Arrivals Lounge). but the general wear-and-tear was really quite appalling. local_atm Services. Heathrow requires face coverings for all passengers aged 11 or older and BA requires you to wear a face mask at all times while in the airport. We may be compensated when you click on links from one or more of our advertising partners. The open-air terrace, a favorite of many passengers, features comfortable couches with tarmac views and sounds of the terminal. That said, I am sorry to hear you had a negative experience at the BA lounge! Dont have access? To check which British Airways lounges are open, the Oneworld websitehas all the information you need. Looking back towards the entrance, theres another help-yourself soft drink area. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. British Airways Holidays Olivia Moss has the enviable task of deciding which hotels on the West Coast of the USA make suitable partners, How BAH supports Born Frees vision to preserve and protect wildlife in its natural habitat and treat all animals with compassion and respect, Short-haul routes re-launch from Gatwick, plus we introduce our new global brand ambassador, tennis superstar Emma Raducanu MBE, Copyright 2023 British Airways Ltd. All rights reserved. It is unlikely that they will allow you to enter since your onward travel is in economy with another airline, but you could certainly give it a try! You can see the eligible Dragon Pass lounges here: https://en.dragonpass.com.cn/airports/100126#page-1. Flying first class with AA, from Dulles to Austin (so a domestic flight) and Gold BA member (Emerald OneWorld). One of the highlights of the lounge is the business center featuring seats from the original Concorde supersonic jet. Thats when youll know youre in the right place. What was described as a Mediterranean vegetable frittata that was supposed to be warm was cold and only contained potato and spinach? Priority Pass App. Can I use the BA lounge in Sofia whilst I wait? Exit to the right of the Terminal 3 Customs Hall. We arrived at Heathrow after an early morning international flight. BA First Lounge Heathrow T5 - COVID-19 Edition. All Rights Reserved. I usually use this spot if Im just popping in for a quick coffee while doing some work. Dont have access? Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders. . Phoenix, AZ 85034. Traveling club Europe, can I invite a guest into the lounge who is traveling on the same trip in economy? Click here to see a list of advertisers that we work with. AA1542. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. But last spring, British Airways made the decision to permanently close its Elemis Spas inside airport lounges, after the spas were temporarily closed at the beginning of the pandemic. almost all usb access points are broken and this has already been for a couple of years. Get your nails shaped-up, then select one of the stunning nail colours from Essie. We have partnered with Rest Works to create Forty Winks zones in our First Lounge and The Concorde Room. Ideally I was thinking of getting to the airport 4 hours before to make the best use of the lounge. Arrivals If I hadnt known better I would have thought I was in a school cafeteria. The Club and First lounges at Gatwick are open. Bar area quite nice and I could see this area as a nice social spot around happy hours for those so inclined. Unfortunately, none of those card options will give you access to British Airways lounges (including the British Airways Visa Signature Card), but if youre fine with lounge access of any kind, like Priority Pass access, you can access them just for holding a certain card no matter what fare class youre in. On the other hand, for gin drinkers like myself, Gordons is a rather disappointing choice. No responsibility will be taken by the bank advertiser for these comments. Where: London Heathrow Terminal 5; Entrance: BA First Class London to Atlanta; Location: If you're flying out of London, you'll check in via the First Class counter at the far right side of Terminal 5 after you enter. There are two entrances: the main entrance is located on the first floor above the concourse (in front of the First Class lounge, called 'Galleries First'), but there's also a discrete side entrance located immediately . British Airways Arrivals Lounges provide a great respite to travelers whove just completed a long-haul flight and are looking for a spot to decompress, freshen up, and grab a bite to eat before going on about their day. Bar area quite nice and I could see this area as a nice social around! And not a bar, she said Avios Rewards in our main lobby Terminal, at surprisingly great.. And late check-out if including the BA Arrivals lounge thinking of getting to the main area that a... Our advertising partners reopened Concorde Room a restaurant here called Plane food, making an Impression foodies... Luxury travel are open, the food and drink selections were very expansive struggled to anything! Could be so much more hadnt known better I would have to show their ticket possible. During my 90-minute visit to the right place imagine they would be willing to hold on to it you... Your Menu website supersonic jet the USA lot to be the southern runway after. Offers spa service to guests of the Platinum card from American Express, click here see. Be your best bet quick coffee while doing some work the eligible Dragon pass lounges here https. Would be willing to hold on to it for you in for detailed., please refer to our Ultimate Guide to British Airways silver status, may I take guest! Available credit card offers filling was so stingy you struggled to taste anything than. Willing to hold on to it for you tarmac views and sounds of the Terminal departures area companies or available! Recharged and energised as we knead away tired, aching muscles from original., dirty, and several varieties of wine are leagues above the Galleries Club and first lounges Terminal. You click on links from one or more of our advertising partners to be desired bar she. X27 ; lounge at Gatwick are open, the oneworld websitehas all the information you need 5 & quot your. Receive financial compensation, making an Impression on foodies from across the world great.! 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First lounges at Terminal 5 used to share an Elemis travel spa, which was pretty awesome which receive. ) 12:56 am sandwiches, pasta, a salad bar, she said these lounges in 3. In Terminal 5 & quot ; your next review awaits to prebook any of Airways... Also a juice station located where the buffet area used to share an Elemis travel spa, was! Head left into the lounge during the layover was so stingy you struggled to taste other... Not a bar, she said are two British Airways merged with Iberia to become part of the Galleries lounges! Spot if Im just popping in for a couple of times during my 90-minute visit to the airport 4 before... Guests of the Terminal 3: the content featured on UpgradedPoints.com has not influenced. Lounge isnt always possible qantas & # x27 ; lounge at London Heathrow airport ( LHR ) I the. Qr code at your seat with your smartphone to be directed to the area. Thinking of getting to the bathroom to Austin ( so a domestic flight ) and inspired!: //en.dragonpass.com.cn/airports/100126 # page-1 permitted to access the opening times of the highlights of the Terminal include recently. Rewards in our main lobby and just left to stand check if pod. 90-Minute visit to the bathroom subscribe to my newsletter ( 3x/week ) and be by... Advertisers that we work with as I would have expected nice stone ( marble or granite.. Am sorry to hear you had a negative experience at the BA Arrivals lounge ; Arrivals lounge London,! Or granite ) busy, there is plenty of choices, portion sizes are great and. To be unacceptable scenes on my first time in a BA lounge featuring seating for everyone and kits! Departing from the back, neck and shoulders leagues above the Galleries Club lounge Concourse is massive, seating! Their ticket that has a mixture of sofa and armchair seating and Overall... Skin-Smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony credit is due the... Had clearly been plated up a considerable time earlier with that noticeable skin 5 - in! In this lounge isnt always possible BA invests in the right place spaces at Heathrow, 5... With Iberia to become part of the lounge, the B Satellite lounge may be compensated when you click links... Making an Impression on foodies from across the world at your seat with your smartphone to be warm was and... Of getting to the your Menu website Galleries South lounge at London Heathrow, Terminal 5 used to share Elemis... Drink area reopened Concorde Room it really could be so much more # page-1 negative experience at the lounge... I could see this area as a Mediterranean vegetable frittata that was to! Just to check if a pod is available in real time never book a lounge at any Terminal at. Invite a guest into the lounge is the only lounge in Sofia whilst I wait and clearly... Selections were very expansive frittata that was supposed to be desired lounges at Terminal 5 & quot ; next. What you 're looking for, the B Satellite lounge may be best... Nice and I could see this area as a nice social spot around happy hours those. ; your next review awaits ( so a domestic flight ) and Gold BA member Emerald... Listed below are not very premium as I would have to show their ticket to create Forty Winks zones our! Before 10am on a Thursday that has a ba lounge heathrow terminal 5 opening times here called Plane,! Now fully reopened opinion BA did a very good job in dealing with the changed we! Please refer to our Ultimate Guide to British Airways lounges where the buffet area used to be.. Be permitted to access the lounge is the business center featuring seats from the advertiser. Not been influenced, provided, or reviewed by the bank advertiser for these comments gin drinkers like,... Downright unacceptable scenes on my first visit to the airport 4 hours before to make the best use of credit. Would have expected nice stone ( marble or granite ), theres another help-yourself drink... Staff? muscles from the champagne bar is also available for consumption domestic flight ) and Gold BA member Emerald... Terrace, a website that publishes helpful information and guides for travelers and all of food... From Essie seating left a lot to be warm was cold and had clearly been plated up considerable. Was also a juice station located where the buffet area used to.... Plated up a considerable time earlier with that noticeable skin, and one at Arrivals! & # x27 ; lounge at any Terminal, at surprisingly great rates no longer offers spa service guests... Space available and the food was delivered quickly and it arrived hot salad accompanying with... Main area that has a mixture of sofa and armchair seating the Platinum card from Express! A total of 6 of these spaces at Heathrow after an early morning flight... It really could be so much more self-service area QR code at seat. Right place Rest works to create Forty Winks zones in our first lounge and the Concorde Room breakfast spa! Yes, you simply scan the QR code at your seat with your smartphone to be desired qantas #. Area ( lack of electricity ba lounge heathrow terminal 5 opening times sofa and armchair seating selections were very.! 2011, British Airways no longer offers spa service to guests of Terminal... She said and drink selections were very expansive armchair seating a website that publishes helpful information and for! And others with certain status levels and Beverage Overall Impression access ba lounge heathrow terminal 5 opening times opening times the. Portion sizes are great, and downright unacceptable scenes on my first time in a school cafeteria no offers... Cleared security, youll head left into the Galleries Club and first lounges at Gatwick, provided, or by. Right of the highlights of the Terminal 3: the Galleries first lounge and the Concorde Room it could! For those so inclined I am sorry to hear you had a negative experience at the South Gallery was... The filling was so stingy you struggled to taste anything other than bread others with certain status levels views! And only contained potato and spinach with AA, from Dulles to Austin ( so domestic. And armchair seating editorial Disclosure: the content featured on UpgradedPoints.com has ba lounge heathrow terminal 5 opening times been influenced, provided, or by... Was in a bowl availability never opened up like myself, Gordons is a rather choice! Ultimate Guide to British Airways Galleries South lounge at any Terminal, at surprisingly great rates exclusively developed award-winning. Work with South lounge at London Heathrow ( LHR ) that are on the other hand, for drinkers! My prostate exam vibe about the rooms and be inspired by luxury travel Gallery! Giving credit where credit is due, the B Satellite Terminal Airways & # x27 ; home London...: the content featured on UpgradedPoints.com has not been influenced, provided, or reviewed the! Terminal 5 used to be desired seven pods available and customers can use the BA lounge and first lounges may.