As major retailer bankruptcies increases, employees fight for protections. And they get all snooty and defensive when you call them out on it. she had the saddest expression on her face, and turned back around, and left. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. Why should I be on time if she wasn't? Location. I have never had so much stress from a job in my life. I can only remember one or two days since February that I haven't been in fitting room at all. Do you have an issue or had a bad experience with Forever 21? Come time for August, I had to go back to school in upstate NY, Albany. It doesn t take long to find a lawsuit on the web involving F21. The company is 71.8% female and 46.6% ethnic minorities. In comparison, some of its highest paying competitors, like. Forever 21 has really cute clothes and I love to shop there. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. busy and fun They should have told you beforehand if they were going to want you to work overnight hours. Average Forever 21 Salary $15.11 hourly $31,438 yearly Updated November 18, 2022 Jobs at Forever 21 See more jobs Fun workplace Sales Associate (Former Employee) - Miami, FL - December 28, 2022 Not so much great pay and if you have bad managers it's not worth it but it's pretty easy going and if you have fun coworkers it's not a bad job! When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. It is on the official Canadian Government Labour Laws website. This year, the retailer made headline due to bankruptcy filing rumour. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. YES, if u are over the age of 18, we can keep you there till 5 AM. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. The complaint also asked for unspecified financial damages. My store I worked at was exactly the same. Florence V. Aurora, CO. 157. You try working their until 2am in the morning. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. The pay is supposed to come to an employees regular rate of pay for half of a days work. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. Location. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. This is how Forever 21 makes all of their money, EXPLOITATION. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. Ireland 9 reviews. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. But one of my bosses decided to go to another district and she replaces by someone else. Forever 21 Employee Reviews Review this company. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. Really bad management team. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). And that's not true regarding when a new store opens, they work their employees overtime. Claiming and updating your company profile on Zippia is free and easy. In return, the retailer sought a partial dismissal, arguing that the design patent is not new to PUMA. Please. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. But its not a career, or even a job you want for more than a few months. I enjoy going to work there everyday. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. I believed that it would be such a fun job, and I would enjoy my tI'me there. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. You're asking me if I'm going to my next shift? Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. Then I got the items and it was the same bangles but it did. They hand you back the clothes that they don't want all in one giant pile, while leaving a million hangers in their fitting room. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. 419. Also if they know you have class in the morning the next day they wont care. And those who quit won't care. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. The managers are young and lack leadership skills as well as think they are better then everyone below them. How Old Do You Have To Be To Work At Forever 21? "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. The complaint has been investigated and resolved to the customers satisfaction. Trovata took Forever 21 to court for copyright infringement. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The manager is easy to talk to need the employee needs to talk to them about the scheduling. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. I just wanted to throw my two cents into the barrel. they're just a shady company with horrible tactics. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. They took my pay stub and have yet to give it back. I work in the one in Toms River NJ ! Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. It is somewhat competitive. The next day, I got a call asking if I was going to show up for my next shift. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. Bad sign #1 Submit a complaint and get your issue resolved. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. They work your really hard and don't pay crap. The compensation is not proportionate to the work at my location. Rather strange question to ask, and technically against the law. To answer, "Why are you interested in working for Forever 21?" Plain and simple, if your employees arent happy, your business will eventually fail. Im also a guy. I learned about marketing and managing and got along with all of my managers and coworkers. @Killa: never received" Resolved "poor customer service. Research Summary. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). Nope. She claimed that the company required employees to be on call for shifts but didnt compensate them properly for being made to report to work yet being sent home. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. Yes, Forever 21 will hire felons. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. Everything on this page is true regarding disrespect n such. we all have families to go to. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". I will forever be thankful. It's all about being professional. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. A Forever 21 store stands in Union Square in New York City, Sept. 12, 2019. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Poor management No room to grow Favoritism Sorry for your bad expirience there, but not all managers are like that. EW! Otherwise, they will just keep treating people this way. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. Chat Now! This is the Forever 21 company profile. I am seeking another job (or rather, was) because I need more money. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia. The lawsuit also involved Urban Outfitters. Thats a bad pay check right there. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! All. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. The lawsuit was settled out of court before trial. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. Not to mention, their pay system is ridiculous. Store Manager gets 45 hours. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). Forever 21 Employee Reviews Review this company. It's not the company, it's the associates & managers. Gucci filed lawsuits against Forever 21 for using blue-red-blue stripes that the luxury brand claimed to be their trademark, 2001 - Asian Pacific American Legal Center v. Forever 21. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. Back in February, I was cleaning a large section at the front of the store. It's ### and if you couldn't tell, I'm pissed about it. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. 2017 - Francisco Leon, Ignacio Martinez, and Freddy Tovar v. Forever 21. . @NEntwistle79, are you really gonna respond to every xxi complaint with that? The only reason I'm still working there is because I have student loans to pay off and I can't find a job anywhere else with this sucky economy. The hours are good. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. The only benefit I receive from the company are bonuses if we make the monthly goal. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. DUH! I said "Seriously? Then come closing, they wondered why we were so behind. I really felt a sense of belonging when working there and if there was ever a time where I had an issue with a customer the other workers were always ready to lead a helping hand. Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. Did you bother asking for more? Bad signs #2 and 3. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. The retailer faced a $2 million lawsuit as . This young is mostly for younger people. She just didn't give a crap that someone just quit. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. About everything. 2.6 Pay & benefits. Flexible hours, friendly staff Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. Ratings by category. All content is posted anonymously by employees working at Forever 21. So I am not getting the benefits a full time manager does. The fact that they would hire such awful and ### managers, is a reflection on the company. Nobody knows until you've been there. But the lack of benefits and instability of the company and its postions is discouraging. 2011 - Center for Environmental Health v. Forever 21. 25% of Forever 21 employees are Hispanic or Latino. 2017 - Former employee v. Forever 21. Mickael Louis, is citing discrimination on the basis of sex and gender. If they fire you, they must hand you your final check right then and there, no exceptions. after I washed my hands after sneezing. Complaints about Forever 21. By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. Ratings by category. I think it needs more clear communication. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. Sometimes the fitting room was over staffed, and other areas of the store suffered. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. I understand that Forever 21 has shady hiring practices. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. Our estimates are verified against BLS, Census, and current job openings data for accuracy. if you werent getting paid over time its because you didnt work over 40 hours. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. People and management are friendly. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. Managers always take advantage of their roles at one point. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. When you guys were hired, your orientation book ( the green one ) explains it all. Manager of the store. Just saying. When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. The complaint also asked for unspecified financial damages. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Im in Canada too so it should be better but nope its not. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. make sure you clock in and clock out appropriately. Ryan Loesch donated Resolved. Forever 21 - employee complaint. they say it's to reduce the work when they fix the tI'me clock, but it's not. I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. No one can do that. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. Forever 21 Employee Reviews Out of 793 Forever 21 employee reviews, 56% were positive. The case was settled out of court. I'm out of money, and I'll be calling the Department of Labor on this store. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. I didn't appreciate the run around, they could have told me, up front. I get along great with my coworkers, and other managers. This brings me to the third thing I hated about working for Forever 21, and that is the way I was treated. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. All. Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? Forever 21 Employee Reviews Review this company. They declared that they were not compensated for the time they worked during their lunch breaks and the time spent on bag checks. Entry Level Employee 4 months ago Overall Experience Report When I was hired on, I was hired on the cusp of their pay day. All. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. A free inside look at company reviews and salaries posted anonymously by employees. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. They never respect your availability. It was like they couldn't put two and two together. In contrast, you are also expected to stay until after-hours if the store is super messy. i can say so much about this company it's ridiculous. 2011 - Feral Childe v. Forever 21. . We hire because we see potential in people.. and we know they could do it. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. I like merchandising but we had to completely flip the store around almost every week which is tiring. They really don't care at all about their employees and view them as expendable. Working at Forever 21 was a lovely experience. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. It just shows their morale standing and ethical decision making. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue None of the information on this page has been provided or approved by Forever 21. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. Don't work there, and only do if you're desperate. I could go on and on. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. Location. Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. Working here brought me into depression. The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. 3.2 Work-Life Balance. I liked most of the customers. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. Mr. Chang seems to find trouble everytime he buys merchandise for which he has no right selling ie "fakes". I couldn't understand why I was never trained to be a cashier. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day.