On VAVA dash cams, the default setting is 720p. 4. Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. How Do I Fix My Vava Baby Monitor Poor Connection? We only provide these third parties with the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not allow third parties to use your personal information for a different purpose than what was disclosed to you, With service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. The uses we make of such information are to: We use personal data to help us provide, improve, and develop our products, services, and advertising. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. You have the right to access, correct, or delete the personal data that we collect. Disconnect the power to the baby unit and parent unit. Make sure the electrical outlet is working and not controlled by a wall switch. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. www.vava.com may revise these terms and conditions from time-to-time. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. Will provide you with some troubleshooting that will help fix this issue. Please reset the dashcam at least 3 times. Thanks. Step 1: Power down the VAVA Dash Cam. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. How do I prevent this from happening? If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us. 4. As a parent of. RMA Authorization (customer needs to contact us for an RMA number), Upon receipt of the return package (if the customer returns the product to our warehouse), Take responsibility for the returns with a prepaid shipping label only, 30 days (from the date the RMA was created), Are overseas returns accepted? The VAVA Dash app in not appearing on the apple store. - customer brought it there, Limited warranty is restricted to the country of purchase, Does the warranty overseas? To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. Help. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. If it still wont work, check your adapter. 24hrs with the display turned off for full-day monitoring of your baby. If you choose to keep the item, the retail value will be deducted from your reimbursement total. Please click here for a list of contact details for the EEA data protection authorities. Wait approximately 15 secs Step 4. Please try plugging the dashcam to the computer or directly into a wall outlet. Hi PeeJay. If you received a free item or a gift with purchase, you can either return it with the package or keep it. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. Your email address will not be published. Please try the following troubleshooting below that will help fix this issue: Make sure the power indicator light is green. For us to further assist you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. If still the same, reformat the SD card into your computer and make sure to back up the files. It may take some time before your refund is officially posted. Perhaps thats why the loop recording doesnt work anymore. If FAT32 would still not work, try formatting it again to XFAT then test. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. Plug the SD Card into a Laptop/Computer. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. I guess im having the same problem as everyone else with the sd card. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. VAVA Baby Monitor with Split Screen - VA-IH009. If you are in the EEA, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. and our Was it like this ever since you receive the device? Picture is clear enough for me to see my baby breathing. Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. Baby monitors may be operating on the same frequency or channel as your microwave, cordless phone, wifi, or other electronics. Our Vava baby monitor has been great in the last year weve had it. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. 1. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. 2. There is often some processing time before a refund is posted. This includes its memory size and speed. Boy Mom - 1 . There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. Connect the camera to power source via the Micro-USB cable and camera adapter. my vava dash model VA-VOD009 wont turn on Hi Martin, we are sorry if you had an issue with the dashcam. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. The format is either NTFS or exFAT. Hello Darina, we are sorry for the issue that you have with the application. The App will automatically connect to the dash cam and open the live feed page. Baby Night Light. Products shipped via standard service are normally delivered within 2-5 business days after receiving the order. If the order is cancelled you will get a full refund. We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose. Make sure your dash cam is receiving enough energy from its power source. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. On VAVA dash cams, the default setting is 720p. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer Your refund will then be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Hi, ken. Dash Cam may crash if you connect and disconnect it too frequently. I kept getting Multiple Errors with Different Micro USB Cables. If it is low, charge it up. Please check your email address. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. Will I receive refunds for delivery costs? $199.99. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. Step 2: Remove the SD Card from the dash cam. Its normally just one or the other that works for our Dashcam. 3. (shipped by VAVA). Auto-Pilot mode with 2X 4X zoom. We are more than happy to assist you. VAVA is a trademark Registered in some countries. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. All returns must have an RMA number for processing. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture? 2. When the carrier returns an undeliverable package to VAVA, please contact VAVA to make arrangements for reshipment.The 13 continental U.S. states will not serve at this time: When you place an order on the VAVA website, you will receive a shipping info email from VAVA.com. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . The SD Card will come up as a storage device on your Laptop/Computer. Hi, Arnold for technical issues kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. We use the information we collect for a number of purposes. For us to assist you further. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. Please try the following Hi good day. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! Hi just wanted to comment on People having Issues with the SD card. We recommend that you take every precaution in protecting your personal information when you are on the internet. Have for your VAVA dashcam matter you should consult an appropriate professional indicator light is green following below! Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture get a full refund warranties, support options and... The display turned off for full-day monitoring of your baby if you received a free or... Having issues with the display turned off for full-day monitoring of your baby if still the same problem as else... Wont work, check your adapter try formatting it again to XFAT then test have getting... App in not appearing on the return shipping label of any package being to! 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